Adventure HQ, its affiliates and franchisees values their
customers and respects their privacy. www.Adventurehq.ae website
for Adventure HQ (the "Site") is operated by Adventure HQ.
Accordingly, all personal information collected for or in respect
of the Site (including emails described herein) shall be for the
(this "Policy") is the Policy of Adventure HQ and all users shall
have recourse only to the Adventure HQ. All references herein
contained to "we" or "our" refers exclusively to Adventure HQ.
This "Policy" describes the personal information we may collect
from you, the purposes for which we collect it, how we use it and
when we may share it with third parties. This Policy also describes
the choices you can make about how we collect, use and disclose
your information. Adventure HQ will not collect, use or disclose
your personal information other than in compliance with this
By using the www.Adventurehq.ae website
you agree to the terms and conditions of this Policy. If our Policy
changes in the future, we will notify our customers and website
users of any such changes by posting an updated policy on our
Following the posting of such changes, your continued use of
the www.Adventurehq.ae website
will constitute your acceptance of these changes and you will be
bound by such changes. If you do not continue to use the www.Adventurehq.ae website
following a change to our Policy but take no other action with
respect to your personal information, our use of that information
will remain subject to our Policy as it was in effect prior to the
change. You are responsible for regularly reviewing this Policy and
any changes thereto.
What kind of information do we collect from the
We may collect personal information from you when you save or
otherwise provide your personal information to us, such as by
communicating with us by phone, e-mail, or otherwise or if you
complete an entry form to participate in a contest, promotion or
survey, whether online or at one of our retail stores in UAE. As a
result of these actions, you might supply us with personal
information, such as your name, e-mail and postal addresses, phone
number(s), including address and telephone numbers, product
interest information and financial information and in certain
circumstances, your opinions and individual preferences.
The Site is directed for use by adults. We do not knowingly
collect any personal information from children under the age of 13
from the Site. Those under age 13 should not use the Site or
provide us with any personal information on the Site.
For what purposes do we collect your information from the
We may use your personal information collected from the Site to
(1) send you or your friends, relatives or associates, products
that you have ordered; (2) help us learn more about your shopping
preferences; and (3) conduct marketing and performance research to
assist us in measuring our customer service, benchmarking our
performance and to help us improve our shopping experiences and
product offerings. As provided below, you may always choose not to
receive promotional materials or marketing information.
Do we share information collected from the Site with third
If you visit the Advanturehq.ae website, participate in
a contest, survey, promotion or special offer, or shop at Adventure
HQ stores in UAE, we may share your personal information with The
Sharaf HQ Group LLC. or any Adventure HQ Affiliate or franchisee,
so that it can communicate with you (whether by e-mail, post or
otherwise) and provide you with promotional materials and
additional information about its products, services, contests,
promotions and special offers that may be of interest to you, or
collect and use that information subject to and for other purposes
contemplated by this Policy.
We do not sell or rent your personal information to
non-affiliated third parties except as permitted by law or to The
Sharaf HQ Group LLC. or any Adventure HQ Affiliate. However, in the
event of a sale of all or substantially all of our business or
another similar transaction, we may transfer or disclose your
personal information to a purchaser or prospective purchaser, who
may collect, use and disclose such information for the purposes of
evaluating the proposed transaction or operating and managing the
affairs of the acquired business, or for other purposes identified
in this Policy.
We may transfer personal information to non-affiliated third
parties for processing pursuant to agreements that prohibit the
third parties from using or disclosing the personal information
other than for the purpose of processing and which impose security
safeguards appropriate to the sensitivity of the information.
We reserve the right to disclose your personal information as
required by law, in response to legal process and law enforcement
requests, and as necessary to protect the property, interests and
rights of us or The Sharaf HQ Group LLC. and its Affiliates.
The Site may contain links to websites operated by third
parties. These websites may collect your personal information. This
Policy does not apply to the practices of third parties and we do
not assume any responsibility for, and by using this website and/or
accessing a third party's website from this website you release the
us of any responsibility for, the actions, practices and omissions
How can you exercise your choices about receiving
We want to communicate with you only if you want to hear from us.
If you prefer not to receive promotional information from us, The
Sharaf HQ Group LLC. or any Adventure HQ Affiliates, or if you do
not want us to use your information to enhance your shopping
experience, please let us know by calling us at 00971 4 205 3825 or
by writing to us at email@example.com, P.O. Box 111662 Dubai,
United Arab Emirates. It may take up to 2 weeks to process your
postal mail request, during which period you may continue to
receive communications from us, The Sharaf HQ Group LLC. or any
Adventure HQ Affiliates.
We may use "cookies" to track your preferences and activities on
the www.Adventurehq.ae website.
Cookies are small data files transferred to your computer's
hard-drive by a website. They keep a record of your preferences
making your subsequent visits to the site more efficient. Cookies
may store a variety of information, including, the number of times
that you access a site, registration information and the number of
times that you view a particular page or other item on the site.
to better serve their clients. Most browsers are designed to accept
cookies, but they can be easily modified to block cookies; see your
browser's help files for details on how to block cookies, how to
know when you have received cookies and how to disable cookies
completely. You should note, however, that without cookies, some of
the website's functions will not be available, and the user will
lose some of the benefits of the site.
How can you access or change your personal information,
withdraw your consent, or make inquiries or complaints in relation
to this Policy and our privacy practices?
We will ensure that the personal information collected on the Site
is as accurate, complete, and up-to-date as is necessary for the
purposes for which it is to be used. You are entitled to request
access to and correction of your personal information collected by
us. In order to make such a request, or if you have any questions
or to make any complaint in relation to this Policy and our privacy
practices, please contact us by writing to:
Ground Floor, Times Square Center,
Sheikh Zayed Road, Dubai.
United Arab Emirates
+971 4 346 6824 | +971 4 346 6909
If you have consented to the collection, use and/or disclosure of
personal information as identified herein, please note that you can
also withdraw your consent at any time by communicating with us as
How long is personal information collected from the Site
retained by us?
We will keep your personal information only as long as is
reasonably necessary for the purposes described in this Policy or
such longer period as may be required by applicable law.
How is personal information collected from the Site
secured by us?
We have adopted appropriate measures to ensure the confidentiality
of personal information and to safeguard personal information
against loss or theft, as well as unauthorized access, disclosure,
copying, use or modification, in light of, among other things, the
sensitivity of the information and the purposes for which it is to
be used. Furthermore, each and every Adventure HQ employee,
mandatory or agent must abide by this Policy.
Last update: February 8, 2017